Reference

1xbat legal terms for your account in India

Before you open your account, this page explains the legal terms that shape access, data use, cookies and account handling at 1xbat; we keep the language plain so…

Local law firstData useCookiesChange requests

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Access, data and local law

1xbat Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access depends on local law and is available where local law permits. These terms explain how we treat account records, identity checks, device signals, login logs, cookie data and dispute files when you use the site from India. We collect only what we need to run

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the account, keep the record accurate and respond to a legal request. UPI, Paytm, PhonePe and Google Pay appear here as record chips, not as spare data. If a court order, tax duty or fraud check requires a hold, we keep the relevant file for that
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period and no longer. You can ask for correction, export or closure through the account-linked contact route, and we verify the sender before any change goes through.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

How to reach our policy team

If a clause does not match your account record, reach us through the channel tied to your profile. We handle access, correction and data requests after we verify the sender, because the right person must be matched to the right file. For anything that needs a written trail, we move the case into email and keep the thread under the same reference.

Team online

Email us

Send the request from the address linked to your account and say what you want changed. We use that thread for identity checks, record corrections and any query about stored legal files.

In-account form

Use the form when you want a copy of stored data or need to object to a cookie setting. It ties the request to the right profile without extra back-and-forth.

Live chat

Chat suits short policy questions, such as how long we keep a record or where to send a formal change request. For sensitive items, we may move the case to email.

DATA HANDLING

Data handling and request care

We handle legal requests with the same steps each time: verify the sender, check the record, apply the change where the law allows and keep a log of the action.

Data use

We collect only what the account needs: identity details, login history, device signals and record entries tied to your activity. That data helps us verify you, settle disputes and meet legal duties.

Cookies

Cookies remember your session, language and security state. If you clear them, we may ask you to log in again and some settings may reset until you choose them again.

Account security

Keep your password private and your email and phone details current. When we see a new device or a risky login pattern, we may ask for another check before showing sensitive records.

Retention

We keep records only as long as needed for support, fraud checks, tax duties or legal hold periods. After that, the file is deleted or turned into anonymous data under our routine process.

Change request

To correct, export or delete data, contact us from the address linked to the account and name the record you want changed. We verify the sender first, then process the request where the law allows.

Contact trail

Use the same reference number across every message so we can trace the case quickly. If email is needed after chat, we keep both threads together until the matter is closed.

Common questions about these terms

These questions cover your access rights, record changes and the way we handle personal files. If your location changes, the law in that location decides what we can do. We may ask you to use the account email for any request that touches data, correction or deletion, because we need to protect the file from misuse and keep the trail clear.

If local law does not allow access from your location, we do not open the account there. The rule in that place decides, and we will not ask you to bypass it.

Yes. Send the request from the email linked to your account, and we will verify the sender before preparing the file. Some parts may stay hidden if another legal duty requires that.

We compare your request with the stored record, check the proof already on file and then change the detail that is wrong. If the change affects a legal hold, we explain what must remain.

We keep the record only for the time needed for support, fraud checks, tax duties or dispute handling. After that period ends, we delete it or turn it into anonymous data.

Cookies help keep the session active and remember your settings. If you block them, some pages may ask you to verify again or reset your preference choices.

Use the in-account message route first, then email the same reference if we ask for a written trail. That keeps the request tied to one file and one outcome.

Tell us from the account channel as soon as you update either detail. We use the new contact point for checks, request replies and recovery steps if you need them later.

1xbat legal terms for your account in India

How to reach our policy team

Email us

In-account form

Live chat

Data handling and request care

Data use

Cookies

Account security

Retention

Change request

Contact trail

Common questions about these terms

01 What if access is not allowed where I am?

02 Can I ask for a copy of my data?

03 How do you handle correction requests?

04 How long do you keep records?

05 Do cookies affect my account?

06 Who can I contact about a policy issue?

07 What if my email or phone changes?

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